Privacy Policy

Kalari Privacy Policy

Last Updated: October 20, 2020

This policy applies to U.S. and Canadian residents.

 

Kalari ( or "we" or "us" or "our") respects an individual's ("you" or "your") privacy and will only collect, use, retain or disclose your personally identifiable information ("Personal information") in accordance with this Privacy Policy. We recognize every individual's right to privacy and acknowledge our obligation to preserve the confidentiality of Personal Information. This Privacy Policy applies to Kalari and its collection, use and disclosure of Personal Information through its website and web applications (collectively, the “Website”). Kalari is responsible for how we collect, handle, and use Personal Information.

This Privacy Policy is incorporated by reference into our terms of service (the “Terms of Service”).

Please note that the use of the Website constitutes your acceptance of this Privacy Policy. If you do not agree with how we have determined to handle your information, you should not use the Website.

Consent

Kalari collects personal information for the purposes outlined below and will identify the purposes for which Personal Information is collected at or before the time it is collected. If Kalari seeks to use Personal Information that has been collected for a purpose not previously identified, it will seek your consent prior to use, unless it is otherwise required by law.

If you wish to withdraw (revoke) your consent for the collection, use or disclosure of your personal information at any time, please contact us at emmanuel@kalari.ca. Your withdrawal of consent is not retroactive, since Kalari may already have used your information for the purposes described here; it will be applied on a go-forward basis.

What information do we collect about you?

We only collect the information necessary for the purposes identified in this Privacy Policy. We will keep all information as accurate, complete, and up-to-date as reasonably possible. The information we collect falls into the following three categories:

  1. Account and profile information: You may provide us with profile information, including but not limited to your e-mail address, username and password when you create an account, or when you edit your account information. You may also provide us with payment information when you sign-up for a paid service.
  2. Content you provide through our websites: You may provide us with your contact, including without limitation name, e-mail address, billing and shipping address and other information to be used, as an example, for marketing purposes. We also retain usage and purchase data to understand how our customers use our service and websites.
  3. Third Party Services: You have the option to use certain third party services in connection with the Website. Please note that any information shared using an application or third party service is governed by the third party’s privacy policy.

Acknowledgment

How do we use the information we collect?

We use the information we collect for the following purposes:

  1. To provide the services and personalize your experience
    - We use your Personal Information to open your account
    - We use identity and profile information to determine which services and functionality you should have access to
    - We use purchase information to indicate which products you might be interested in purchasing.

  2. Customer support
    We retain usage data, in some cases via third-party tools, to understand how our customers use our products as well as to assist with troubleshooting and support.

  3. Marketing
    We use identity, preference, usage and other data to provide a better, more personalized experience and to share important product and marketing updates, relevant articles and other information. We also use cookies to enable services like event registration and collecting form data (learn more about cookies here). In some cases, data is collected via third-party tools like Google Analytics. You can unsubscribe at any time.

 

How we share the information we collect

Accessing the Website may give third-party applications access to information about you like your name and email address. Third-party applications policies and procedures are not controlled by us, and this Privacy Policy does not cover how third-party apps use your information. We encourage you to review the privacy policies of such third parties to learn more about their privacy and information handling practices. If you object to information about you being shared with these third parties, please email emmanuel@kalari.ca.  

We share Personal Information with service providers that perform functions on our behalf.

We also share Personal Information if we are under a duty to disclose in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Kalari, our customers, or others.

For residents of the U.S. and Canada, we may share Personal Information, including the email address you have provided to us, with our marketplace suppliers in the U.S. and Canada, who may use it for customer service purposes and to send you messages that may be of interest to you regarding our products and services related to our products.

How we retain the information we collect

Kalari retains profile information you provide to create your account for only as long as you maintain an account with us. You may choose to delete your account directly or make an account closure request to Kalari.

If you have elected to receive marketing emails from us, we retain information about your marketing preferences while you elect to opt-in. We will retain your information for as long as your account is active or as needed to provide you with our products and services, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How we protect the information we collect

Kalari makes reasonable efforts to ensure that any Personal Information you provide is maintained in a secure environment. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your Personal Information, Kalari cannot warrant the security of any Personal Information you transmit to us or from our on-line services, and you do so at your own risk.

Kalari has implemented and maintains reasonable and appropriate security measures, procedures and practices to protect against the loss and unauthorized access, use, modification, destruction or disclosure of your Personal Information while it is in our custody or under our control. For example, we use SSL encryption, firewalls, anti-virus and system security monitoring.

We also limit access to your Personal Information to those employees, contractors and agents who have a business need to know.

How to access and control your information

You may exercise your right to access, correct, erase, object to processing, and request data portability where applicable in the following ways:

  • Change your profile information by accessing the settings or profile page on the Kalari Website.
  • Deactivate your account: In most cases users can deactivate their own accounts within each product or application where the account was created. In some cases account deactivation may require an administrator (either a customer admin or Kalari support agent) to perform the deletion.
  • Delete your information: You may email emmanuel@kalari.ca for any data deletion request.
  • Opt-out of communications: You may opt out of receiving promotional communications from us by using the unsubscribe link within each email. Even after you opt out of receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Website and services. You can opt out of some notification messages in your account settings.

 

Cross-Border Transfer

Kalari processes and stores Personal Information using our server(s). Your Personal Information and other information that we collect through this website may be transferred between countries, for the purposes described above. By accepting this Privacy Policy, using this Website or providing us with any Personal Information, you agree to the transfer of information.

Changes to this Privacy Policy

We may amend this Privacy Policy at any time by posting the amended version on the Website including the date of the updated version, and such modifications shall be effective immediately, unless otherwise stated. We will announce any material changes to this Privacy Policy via email and on the Website’s privacy section at kalari.ca/pages/privacy-policy. You will be deemed to have received notice of such changes. We encourage you to periodically review this Privacy Policy.

Your Legal Rights

Under certain circumstances, you may have rights under the data protection laws in relation to your Personal Information, including the right to:

  • Right to request access to your Personal Information (commonly known as a "data subject access request"). This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.
  • Right to request correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected, though we may need to verify the accuracy of the new information you provide to us.
  • Right to request erasure of your Personal Information. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
  • Right to object to processing of your Personal Information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.
  • Right to request restriction of processing of your Personal Information. This enables you to ask us to suspend the processing of your Personal Information in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the information is unlawful but you do not want us to erase it; (c) where you need us to hold the information even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your Personal Information but we need to verify whether we have overriding legitimate grounds to use it.
  • Right to request the transfer of your Personal Information to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Right to withdraw consent at any time where we are relying on consent to process your Personal Information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

 

Contact Our Privacy Officer

Kalari is responsible for Personal Information under its control and has designated a Privacy Officer who is accountable for this Privacy Policy and applicable privacy and data protection laws. Should you have any questions about your Personal Information or Kalari's privacy practices, please contact our Privacy Officer at the information below.

Registered users may contact us with requests that we delete their Personal Information from our systems, or to request access or correction to their Personal Information. We will attempt to accommodate such requests to the extent possible. If all such information is deleted from our systems, your account may become deactivated. In any event, we may retain an archived copy of your records as required by law or for legitimate business purposes

The Privacy Officer may be contacted at:

Kalari

310 Bagot St.

Kingston, Ontario

Canada K7K 3B5 

E-mail:

emmanuel@kalari.ca

Last Revised: June 11, 2021